Ray Kunz We have been working with Ray for several years and I consider him my personal consultant for everything businesswise. He has helped me with a wide variety of things including job descriptions for employees, issues with them and and what is the best way to pay different employees. He provides forms utilized in different aspects of our business as well. He has given us a spreadsheet that weekly compiles our sales so we can see at a glance what we are doing right, or not. It calculates sales profits, number of customers, average RO etc, and shows us where we are to hit our goals, % wise as well as dollars. We have also discussed customer reviews & how to respond, leads, marketing, etc. He reviews our website leads for our discussion and discusses with certain vendors about what they are doing for us as well. As you can see Ray is my go to guy for everything in our business, and quite frankly is just there to listen when I need to vent. Any way he can assist our business, he is there. If you utilize the tools that Ray provides, you can make a huge difference in your business. The onus is on you to do it, but he will be there to guide you and tell you what you need to improve.