Ackerman's Servicing Volvo & Subaru

I called Ray when he was working with ESI a couple of years ago when my business had stagnated and he came up with two answers for me that worked miracles. Highly recommended.

Bruce Ackerman

Pacific Motor Service

“I've had the pleasure of working with Ray Kunz for over 20 years. He is a consummate professional in an industry that needs more people with Ray's talents, skills and dedication to excellence. If you are tired of working in your business and want to learn how to work on your business and take it to next level, contact Ray and let him help. ”

Kevin Donohoe

Certified Transmission

I think Rena is a huge asset to The ACT Group. She has a personality that is very easy to flow with. Rena is very easy person to talk to and doesn't create a polarizing/condescending type of conversation when she is coaching. She has a particular way of personalizing the direction she wants to lead you down. Her methods are not set in stone and she is willing to evolve with each and every person. I hope she will continue to be a huge asset, not only to The ACT Group, but to other shops who are in need of help.

Ryan Certified Transmission

D&K Automotive Repair, Inc.

Ray has turned out to be a great asset to my business. We were not a struggling business, but he was able to find ways to improve all of our performance indicators. This left me with a better bottom line, and more free time for other interests. His no nonsense, hold your feet to the fire, approach to business consulting, has proven itself with me. Every automotive business needs a brilliant mind looking at their business from a different perspective. You can’t go wrong.

Douglas Henry, D&K Automotive Repair, Inc.

Stauber Investments, Inc.

Ray has added to my business with his experience. Going over my business on a monthly visit. Ray is very easy to talk to and will give you very honest answers that you may need to hear with great suggestion. He is definitely a numbers guy with a personality that is helpful.

Michael S. Stauber, Stauber Investments, Inc.

Marks Independent

Working with Ray is always a pleasurable experience. He is always attentive to not just the needs of your business but your personnel as well. Ray's unique teaching styles force you to constantly keep your eye on the prize in a positive yet firm manner giving constructive criticism in new innovative ways that work for you. We continue to see progress and growth in our business and daily duties. We can always look forward to the Friday phone calls.

Mark Goldsmith

Metro Transmissions, Inc.

I would wholeheartedly recommend Ray Kunz to you to coach you through the challenges and pitfalls of your business journey! Ray is a straightforward, no bull coach who pushes me when I need to be pushed. He does a great job of holding me accountable and is my constant reminder when I do not come through. I appreciate his style of toughness but with the right amount of understanding. He will get the job done! Thanks Ray!

Michael E. Sides, Metro Transmissions, Inc.

Autotrend Diagnostic

I have been working with Ray and RK Enterprises for 18 months. With Ray's help and guidance we have increased gross sales and profit, but more importantly net profit has greatly improved, to the point that we are ready to move to the next level and hire an advisor. I highly recommend RK Enterprises.

Dave Kusa Owner, Autotrend Diagnostic

Cottman Transmission-Marietta

Ray Kunz We have been working with Ray for several years and I consider him my personal consultant for everything businesswise. He has helped me with a wide variety of things including job descriptions for employees, issues with them and and what is the best way to pay different employees. He provides forms utilized in different aspects of our business as well. He has given us a spreadsheet that weekly compiles our sales so we can see at a glance what we are doing right, or not. It calculates sales profits, number of customers, average RO etc, and shows us where we are to hit our goals, % wise as well as dollars. We have also discussed customer reviews & how to respond, leads, marketing, etc. He reviews our website leads for our discussion and discusses with certain vendors about what they are doing for us as well. As you can see Ray is my go to guy for everything in our business, and quite frankly is just there to listen when I need to vent. Any way he can assist our business, he is there. If you utilize the tools that Ray provides, you can make a huge difference in your business. The onus is on you to do it, but he will be there to guide you and tell you what you need to improve.

Sue & Kent Nicholson, Cottman Transmission-Marietta, Georgia

Marlow Mercedes-Werks / Master Guild Technician

"Ray came to us highly recommended by two other successful shop owners we know who have been using him for years. Ray helps keep us on track and focused on the important numbers. When things aren't optimal he helps us identify what the causes are and maps out a plan to get us where we need to be. He is able to coach and interact with all the staff which helps keep us all accountable for our success. He implemented very well thought out pay plan for us that is working out great. Since being with Ray we have had seen a 15% growth in total sales, but whats amazing is our bottom line has doubled! Things are flowing better and everyone is making more money. It is invaluable to have a true industry expert with years of experience helping you achieve your potential. Choosing Ray could be the single best thing you ever do for your business."

Charlie Marlow, Marlow Mercedes-Werks / Owner / Master Guild Technician

D&K Auto Repair

Rena Rennebohm has helped me a great deal with service advising and my general manager position. I have been an automotive technician for nearly 20 years. So you can imagine how hard the transition was for me. Rena continues to help me improve weekly. She is very friendly and has a GREAT way of teaching me new things every week when she is coaching. Without Rena I would be completely lost. Thanks Rena for the past and continued coaching!

R.J. Milnes - General Manager - D&K Auto Repair

Meissner Automotive, Inc.

Ray was a calming influence after the sudden loss of our husband-father shop owner. While others urged us to sell, Ray was encouraging, focusing on our strengths as well as the strengths of our employees, and giving us the confidence we needed to run the business on our own. We continue to value Ray's knowledge of the auto repair business, his awareness of current trends, and his objectivity in scrutinizing our progress. His friendly yet firm approach has kept us on target to grow and to maximize profits while continuing to provide excellent caring service to our customers.

Sonya and Kurt Meissner, Meissner Automotive, Inc.

C & M Auto Service

She is the BEST!!!

JOSE, Service Advisor, C&M Auto Service, Morgan Hill, CA.

Repair Pal

As a technology company that serves the automotive industry, building expertise through the experiences of those who have worked in and with shops is critical for me and my team.  Rena teaches my team to "talk shop" in a way that is clear, motivating, exciting and drives results, both for my individual team members and for the shops they're working with.  The proof is in the results my employees and shops see: I have happier, more confident and better prepared employees working with shops to increase their success at converting their leads to customers and retaining them through excellent service and communication.  Beyond that, Rena is a fun, effervescent, inspirational coach and an industry leader who personally inspires me.

Kathleen Long VP/GM, Shop Network RepairPal

GIC Car Clinic

It's hard to put into words what Rena has done for me. What could you say about someone who has given you the freedom to be yourself? Coaches before her gave me templates of how to be, what to say and how to say it. Rena released me from those boundaries and asked me to simply be 'Jose'. She made it okay for me to use my own 'voice' and treat customers as I would treat anyone of my family members; essentially making customers part of our GIC family. Thanks to Rena GIC has become a huge family. I couldn't be more grateful.

Jose Ochoa Service Manager GIC Car Clinic